Contact Minitel Customer Service
Your satisfaction is our number one priority! If we haven’t lived up to your expectations please contact us directly and give us a chance to make things right. You can use the email form on the “Contact Us” page or call us directly at 613-224-8000 (toll free at 1-800-468-6257)
Contact the CCTS
The Commission for Complaints for Telecom-television Services (CCTS) CCTS is an independent agency whose mandate is to resolve complaints of consumers about their telecom and TV services, and complaints of small business customers about their telecom services, free of charge. If you have a complaint about your telephone, wireless, internet or TV service, you must first try to resolve it directly with your service provider. If you have done so and have been unable to reach a satisfactory resolution, CCTS may be able to help you.
To learn more about CCTS, you may visit its website at www.ccts-cprst.ca or call toll-free at 1-888-221-1687.